PFA Team

February 27, 2023

Best Practices: Protect Your Business by Properly Vetting Your Motor Carriers

As a transportation industry freight broker, it’s crucial to properly vet your motor carriers. At PFA Transportation Insurance & Surety Services, we have a dedicated Claims Department that has firsthand knowledge of the pitfalls associated with hiring motor carriers without appropriate vetting. This includes claims where carrier lacks proper authority or sufficient insurance. The Importance of Proper Vetting for Freight Brokers Failing to conduct due diligence before tendering a load can expose your business to liabilities that could have been avoided. Negligent hiring or entrustment claims can hold you responsible for damages caused by a carrier you hired. To mitigate these risks, we recommend that freight brokers develop and maintain carrier qualification procedures and document them thoroughly. Steps to Take Before Tendering Freight to a Carrier By following these best practices, you can protect your business from costly liabilities and ensure that you are conducting business with reputable and qualified […]
December 13, 2022

Distinguishing Brokers or Bonafide Agents

Going into 2023, dispatchers will have more guidance from the Federal Motor Carrier Safety Administration about whether they could or should refer to themselves as brokers or bona fide agents. This topic and these definitions have been murky over the last few years, which is why the agency has tried to clarify matters as well as seek public comment from members of the industry about what they think. Interim Guidance Published in the Federal Register In late November, the FMCSA published interim guidance in the Federal Register which fills in some, but not all, of the current gray areas related to broker-bonding and similar regulations in the industry. Additional guidance is expected next year, based on feedback from the November updates. The agency has been collecting comments throughout 2022 and will continue to accept them until Jan. 17th. Infrastructure Investment and Jobs Acts The involvement from the agency on this […]
December 13, 2022

Amazon Relay – Insurance Requirements

Are you looking to broker freight for Amazon? Consider learning more about Amazon Relay, enabling carriers to tap into its network and technology to grow transportation businesses. Being part of Amazon Relay side of operations allow some carriers some degree. Participants are required to access the Amazon Relay mobile app, which gives details about the status of their current loads, any delays on the road, plus general navigation focused on tractor-trailers. Amazon Relay Program Because the Amazon brand is all about quality and speed, the Amazon Relay program makes sure that all carriers hauling Amazon-owned trailers have high levels of safety and performance, starting with compliance with various safety, Department of Transportation, and other insurance requirements. Drivers also must focus on being on time and being consistent about it.  They can also monitor their progress over time in order to hopefully increase their performance. Amazon Relay Requirements The following conditions […]
December 9, 2022

Special Errors & Omissions Insurance

It’s that crazy time of year again: Tax season. With the tax deadline getting closer and closer, it’s both the busiest time of the year for most accountants, CPAs, and other tax practitioners and the time of year when your clients rely most heavily on your professionalism, knowledge, and due diligence. Yet it’s also the time of year when mistakes can happen. When they do, it can be costly for you and your business. That’s why we’re here to help you protect your business and ensure your success. The team at PFA now offers special Errors and Omissions Insurance for Tax Preparers. It’s a coverage that we strongly recommend that you purchase for your business, to give you the peace of mind that you won’t be putting your hard-earned fees and profits at risk. Having this insurance is also a stress-buster for your practice since claims and lawsuits against tax […]
May 2, 2022

Supporting the Surface Deployment and Distribution Command (SDDC) of the DOD

ATTENTION: TRANSPORTATION SERVICE PROVIDERS! You have an important opportunity to support the Surface Deployment and Distribution Command (SDDC), a wing of the United States military and the Department of Defense (DoD). All that you need to do to be eligible is comply with DoD requirements and the new business could be yours. In order to transport military freight, all motor carriers, freight brokers and freight forwarders are required to have DoD performance bonds. DOD Performance Bonds It could be a tremendous new revenue opportunity and the team here at PFA Transportation Insurance & Surety Services can help set you up for success. The DoD performance bond amount is set at a flat rate of $100,000 for freight brokers and freight forwarders. Bonds for motor carriers are based on the size of your company and how many states you serve. For most freight carriers, a bond in the amount of $25,000 […]
January 3, 2022

Roadmap to Success – Why not make this the year to market yourself to more shippers?

Very few businesses can grow – let alone sustain themselves – without being well-organized and well-structured to achieve your priorities in any given year. Strategic and tactical planning have never been more important as they are going into 2022. Being organized is the key to planning to do some new things in 2022. And now’s the time to consider those new twists for the new year. Sometimes, even a small shift can mean new business. You’ve probably been thinking about a few new opportunities over the last few months; now is the time to get serious and make them happen. A prominent question on the minds of many freight brokers is a simple one: What can increase business? PFA Transportation Insurance & Surety Services is always exploring this key question for many freight brokers: “How can I make my company more desirable to Shippers?” One of the primary protections for […]
January 3, 2022

Fueling Up – Planning to Make the Most of the New Year

It’s a common refrain at PFA, as it is among many leading businesses both within and outside the transportation sector: The end of one year and the start of the next is always a good time to take stock of where you’re at in business. It’s particularly important coming out of the wild year that we’ve just been through and in preparing for economic uncertainty that lies ahead. The old axiom that failing to plan is planning to fail is embraced by so many simply because they see what happens when organizations don’t spend enough time planning for the mid and long terms. Planning has only become more important in recent years because so many industries are changing rapidly and not enough of the companies within those sectors are keeping their eyes on the early adopters and change agents. Given what’s going on in the U.S. and around the world, […]
November 30, 2021

Roadmap to Success Ensuring the Right Due Diligence in Vetting your Motor Carriers

Vetting your Motor Carriers has never been more important than it is going into 2022. It’s the kind of due diligence that can prevent you from surprises and disappointments.   As we’ve said before, when it comes to appointing Motor Carriers, an important part of your due diligence is to ensure the carriers with whom you contract have the proper FMCSA (Federal Motor Carrier Safety Administration) authority,  that your Motor Carriers carry the appropriate lines of insurance coverage and that your Motor Carriers have the necessary CSA safety ratings. Without question, this due diligence regarding your Motor Carriers should be one of the most basic and fundamental priorities for your Freight Brokerage business.   Your Motor Carrier should be appropriately licensed, authorized and insured to protect the loads in question.  You can look up the Motor Carrier’s authority, and regulatory insurance requirements, on the FMCSA’s website. This will give you […]
December 30, 2020

The Basics of Planning Still Apply During a Pandemic

The end of one year and the start of the next is always a good time to take stock of where you’re at. It’s particularly important coming out of the year that we’ve just been through and in preparing for economic uncertainty that still may be ahead. That’s as true for businesses in any sector – including the rapidly-evolving transportation industry – as it is for people. Perhaps it’s time to elevate your company’s planning for 2021 with a little bit of the old and a little bit of the new when it comes to goal-setting. In the eyes of many, planning has only become more important in recent years. That’s partly because so many industries are changing so quickly and not enough of the companies within certain industries are keeping their eyes on the early adopters and change agents. There’s no better year for your company to pay some […]
December 30, 2020

Be Prepared to Pivot in 2021

As we said last year at that this time, failing to plan is planning to fail. Very few businesses can grow – let alone sustain themselves – without being well-organized and well-structured to achieve your priorities in any given year. Strategic and tactical planning have never been as important as they are going into 2021, where having some security in the face of continued uncertainty on several fronts is something to build on for Freight Brokers, Motor Carriers and others in the transportation sector. Being organized is the key to planning to do some new things in 2021. Sometimes, even a small shift can mean new business. You’ve probably been thinking about a few new opportunities over the last few months; now is the time to get serious and make them happen. A prominent question on the minds of many Freight Brokers is a simple one: What can increase business? […]