Identity Fraud

Learn how to combat identity fraud with proven strategies. Protect your personal and business information from cybercriminals.

August 26, 2024

FMCSA & USDOT Identity Fraud Alert

Freight fraud is a growing menace in the logistics industry, costing businesses millions and disrupting supply chains worldwide. Whether it’s through elaborate scams like phishing emails or identity theft, fraudsters are becoming increasingly sophisticated in their methods. This article sheds light upon the latest in a never-ending barrage of attacks from criminals trying to steal your money. Keep scrolling to know the latest potential threats to your business. FMCSA High Alert – New Phishing Fake Email Dear [Authorized Entities], The Federal Motor Carrier Safety Administration (FMCSA) requests your assistance in amplifying this important message regarding a new phishing fake email.   The agency is aware that an email is being sent to registered entities by a party pretending to be FMCSA and requesting that carriers complete forms attached to the email. Those forms ask for a social security number and USDOT PIN. FMCSA does not require such information on  official FMCSA forms . […]
February 27, 2023

Best Practices: Protect Your Business by Properly Vetting Your Motor Carriers

As a transportation industry freight broker, it’s crucial to properly vet your motor carriers. At PFA Transportation Insurance & Surety Services, we have a dedicated Claims Department that has firsthand knowledge of the pitfalls associated with hiring motor carriers without appropriate vetting. This includes claims where carrier lacks proper authority or sufficient insurance. The Importance of Proper Vetting for Freight Brokers Failing to conduct due diligence before tendering a load can expose your business to liabilities that could have been avoided. Negligent hiring or entrustment claims can hold you responsible for damages caused by a carrier you hired. To mitigate these risks, we recommend that freight brokers develop and maintain carrier qualification procedures and document them thoroughly. Steps to Take Before Tendering Freight to a Carrier By following these best practices, you can protect your business from costly liabilities and ensure that you are conducting business with reputable and qualified […]
November 30, 2021

Roadmap to Success Ensuring the Right Due Diligence in Vetting your Motor Carriers

Vetting your Motor Carriers has never been more important than it is going into 2022. It’s the kind of due diligence that can prevent you from surprises and disappointments.   As we’ve said before, when it comes to appointing Motor Carriers, an important part of your due diligence is to ensure the carriers with whom you contract have the proper FMCSA (Federal Motor Carrier Safety Administration) authority,  that your Motor Carriers carry the appropriate lines of insurance coverage and that your Motor Carriers have the necessary CSA safety ratings. Without question, this due diligence regarding your Motor Carriers should be one of the most basic and fundamental priorities for your Freight Brokerage business.   Your Motor Carrier should be appropriately licensed, authorized and insured to protect the loads in question.  You can look up the Motor Carrier’s authority, and regulatory insurance requirements, on the FMCSA’s website. This will give you […]
November 24, 2020

Vetting Your Motor Carriers Means No Unwanted Surprises

While there are many things for Freight Brokers to consider when contracting with Motor Carriers, one important part of your due diligence is to ensure the carriers with whom you contract have the proper Federal Motor Carrier Safety Administration (FMCSA) authority. It’s also important that your Motor Carriers carry the appropriate lines of insurance coverage. Without question, this is one of the most basic and fundamental of priorities you may have for your Freight Brokerage business. Your Motor Carrier should be appropriately licensed, authorized and insured to protect the loads in question.  It is essential to call the Motor Carrier’s insurance provider directly to verify the coverage that is listed on the Certificate of Insurance that you are provided. There are many unfortunate instances in the industry when Freight Brokers are provided with a fake certificate from a fraudulent source. The bottom line is that it is your responsibility as a […]
April 30, 2020

Your Expert Navigators: Even at Home, CyberSecurity is a Growing Concern

Cyber breaches happen when secure, private, and confidential information on your electronic devices is accessed by third parties and released in a way that can set you and your business back in unintended ways. Is My Computer at Risk for Fraud? You may believe your computer system is secure, but the fraudulent actions and targeted attacks upon computer systems – business and personal – only continues to increase. Often, unsuspecting people fall victim to a ploy that can put these systems and data into the hands of cyber thieves. Adopting an Everyday Cyber Security Mindset Cyber security should become part of your work culture, whether most of your systems are accessed at the office or – as in these challenging times – at home. Recurring training and constant self-assessment of you and your employees is an effective way to combat this problem. NXTsoft Cyber Education and Phising One of the […]
October 28, 2019

Best Practices for Vetting Your Motor Carriers